FAQBot: Hi! welcome, There are about 15 FAQS that are available for you to view.
A: Yes. You will need to register.
A: Your name and a valid email address.
A: Access the Forgot your password page by clicking on the link below the login panel on the login screen, and follow the prompts.
A: You must be logged in to change your password. Select "Change my password" from the main menu and enter a new password.
A: The cost of your ad will depend on the slots you have selected, we do not charge a service fee and we offer you a 10% discount on any slot you choose.
A: Information about the different types of available slots can be found on the view rates page.
For print ads, your ad will be placed in the publications you select.
A: Yes. As you build your ad, you will be able to preview your ad by clicking the Update button.
A: Your ad will be published on your chosen date provided payments have been made. We advise a minimum 24 hour spread between the date of payment and the date of publication.
A: Yes, a deadline applies for all ads. Each publication has a different deadline. Please contact our support desk to learn more about your specific ad.
A: Yes. You can include 1 photo for a print ad. If you don’t have a photo for your ad, we can help you develop two free artworks for you to choose from. Contact support to learn more.
A: Yes. Once you have paid for your ad, you will receive a confirmation email which outlines the details of your ad. We will then notify you when you ad is published. The emails will be sent to your registered email address..
A: You will need to log in and find the ad you wish to edit from the "My Bookings" page. Select the ad and click "Edit".
A: You are permitted to make any changes you wish to your ad. However, changes to your ad may incur additional costs or entitle you to a refund. You will be required to pay any outstanding charges or you will be automatically credited for any amount we owe you. The changes to your ad will take affect after the ad has passed our quality assurance process. However, no changes may be made when the ad has been published.
A: If you cancel an ad that has not been published, at least 24 hours before the scheduled date of publication, you will receive a refund for your booking. You cannot cancel an ad that has been pubished, or on the date of publication.